Brand Identity Guidelines

Logo usage, color palette, typography, and brand voice standards.

1. Brand Foundation

Mission Statement

To empower independent beauty professionals in South Riding with premium private workspaces, personalized service, and competitive value that fuels their business success.

Vision Statement

To become South Riding's most trusted salon suite community where independent beauty professionals thrive, build their brands, and achieve their entrepreneurial dreams.

Brand Essence

Quality-Value Leader - Delivering premium quality and personalized service at competitive market rates.

Brand Personality Traits

TraitExpressionAvoid
ProfessionalPolished, credible, business-mindedStuffy, corporate, impersonal
ApproachableFriendly, welcoming, accessibleOverly casual, unprofessional
SupportiveHelpful, responsive, invested in tenant successPushy, overbearing
Quality-FocusedPremium, well-crafted, attention to detailPretentious, exclusionary
Local/CommunityNeighborhood-oriented, connected, personalGeneric, franchise-like

Brand Values

  1. Independence - We believe beauty professionals deserve autonomy and control
  2. Quality - We invest in premium finishes and amenities that reflect well on our tenants
  3. Fairness - We offer transparent, competitive pricing without hidden costs
  4. Service - We provide responsive, personal attention because we're owner-operated
  5. Community - We foster professional connections among our tenants

2. Voice and Tone Guidelines

Brand Voice

Overall: Confident, warm, and professional. Speaks as a knowledgeable partner, not a corporate landlord.

DimensionDescriptionExample
AuthorityKnowledgeable but not condescending"We designed our suites with the professional in mind"
WarmthFriendly and personal"We're here to help you succeed"
DirectnessClear and honest"Our rates are $285-$385/week, all-inclusive"
EnthusiasmGenuine excitement"We can't wait to welcome you to Luxa"

Tone by Context

ContextToneExample
Website/Landing PageProfessional, informative, welcoming"Discover your new professional home"
Social MediaFriendly, engaging, authentic"Sneak peek of our new suites coming together!"
Email MarketingPersonal, helpful, clear"Hi [Name], thanks for your interest in Luxa..."
Tour/In-PersonWarm, consultative, attentive"What matters most to you in a workspace?"
Lease CommunicationsProfessional, clear, fair"Here's what's included in your weekly rate..."

Writing Guidelines

Do:

  • Use "you" and "your" to speak directly to the reader
  • Lead with benefits, not features
  • Be specific about what makes Luxa different
  • Use active voice
  • Keep sentences concise

Don't:

  • Use jargon or industry-speak that tenants won't understand
  • Make claims you can't back up
  • Sound like a franchise (avoid corporate-speak)
  • Use ALL CAPS or excessive exclamation points
  • Be vague about pricing or terms

Name Usage

UsageCorrectIncorrect
Full nameLuxa Salon SuitesLuxa salon suites, TRIVAL
Short formLuxaTSS, T.S.S., "The Luxa"
PossessiveLuxa'sLuxa's'
In sentence"at Luxa Salon Suites""at the Luxa Salon Suites"

3. Visual Identity Specifications

Logo Requirements

Note: These are specifications for owner/designer to create the logo.

Style Direction:

  • Modern and clean, not overly decorative
  • Professional enough for business documents, approachable for social media
  • Works well at small sizes (social media avatars) and large (signage)
  • Reflects quality without being pretentious

Logo Components:

ComponentSpecification
Wordmark"Luxa Salon Suites" or "Luxa" + "Salon Suites" stacked
Icon/SymbolOptional - consider abstract mark or stylized initial
LockupHorizontal and vertical versions needed
Minimum sizeLegible at 1 inch width

Design Direction:

  • Avoid cliches (scissors, hair dryers, salon chairs)
  • Consider geometric or abstract marks
  • Balance modern aesthetics with warmth
  • Test against competitors' logos for differentiation

Deliverables from Designer:

  • Primary logo (full color)
  • Secondary logo (reversed/white)
  • Icon-only version (for social avatars)
  • Black and white versions
  • File formats: AI, EPS, PNG, JPG
  • Brand usage guide

Color Palette Recommendations

Note: Final colors to be confirmed with designer. These are recommendations based on positioning.

Primary Colors:

ColorRoleSuggested DirectionRationale
PrimaryMain brand colorDeep teal or sophisticated navyConveys quality, trust, professionalism
SecondarySupporting colorWarm gold or bronze accentAdds warmth, premium feel
NeutralBackgrounds, textCharcoal gray (#333)Clean, professional, readable

Accent Colors:

ColorRoleSuggested Direction
HighlightCTAs, attentionSoft coral or muted rose
LightBackgroundsOff-white or light warm gray

Color Application:

  • Primary color: Logo, headers, key visual elements
  • Secondary color: Accents, icons, highlights
  • Neutral: Body text, backgrounds
  • Highlight: Call-to-action buttons, important links

Avoid:

  • Neon or overly bright colors (not premium)
  • All-pink palettes (limits appeal)
  • Black-heavy palettes (too stark)
  • Colors too similar to Sola (teal/orange) or JC (blue)

Typography Hierarchy

Note: Specific fonts to be selected by designer. These are style recommendations.

Heading Font (Primary):

CharacteristicDirection
StyleModern sans-serif or sophisticated serif
WeightBold or semibold for impact
FeelClean, professional, confident
ExamplesMontserrat, Playfair Display, Lato Bold

Body Font (Secondary):

CharacteristicDirection
StyleClean sans-serif for readability
WeightRegular and medium weights
FeelApproachable, easy to read
ExamplesOpen Sans, Nunito, Source Sans Pro

Typography Application:

UseFontSize Guidance
H1 HeadlinesHeading font, bold24-48pt
H2 SubheadsHeading font, semibold18-24pt
Body textBody font, regular14-16pt
CaptionsBody font, light12-14pt
CTAs/ButtonsBody font, semibold14-16pt

Web/Digital:

  • Use Google Fonts for web compatibility
  • Ensure fonts are licensed for commercial use
  • Test readability on mobile devices

Photography Style

Overall Direction: Authentic, professional, diverse, aspirational but achievable.

Subject Matter:

CategoryWhat to ShowWhat to Avoid
SuitesClean, well-lit spaces; organized stations; natural lightCluttered, messy; extreme angles; fisheye distortion
ProfessionalsReal beauty professionals at work; confident poses; diverse representationOverly posed; model-perfect only; single demographic
ClientsGenuine interactions; comfortable clients; service in progressStock-looking; uncomfortable expressions
FacilityCommon areas; amenities; exterior; South Riding neighborhoodEmpty, sterile spaces; construction mess

Mood/Aesthetic:

  • Bright and airy with natural light preferred
  • Warm color temperature (not cold/clinical)
  • Clean backgrounds, minimal clutter
  • Authentic moments over staged photos
  • Diversity in age, ethnicity, style, specialty

Technical Specifications:

  • Minimum resolution: 2000px on longest side
  • Format: High-quality JPEG or PNG
  • Aspect ratios: 1:1 (Instagram), 4:5 (Instagram portrait), 16:9 (website headers)
  • Consistent editing style (develop preset)

Photography Dos:

  • Capture real tenants with permission
  • Show the quality of finishes and lighting
  • Include before/after suite transformations
  • Feature happy clients (with releases)
  • Show the local South Riding community

Photography Don'ts:

  • Use obvious stock photos
  • Over-filter or heavily edit
  • Show competitors' logos or branding
  • Include identifiable clients without consent
  • Show incomplete or damaged spaces

4. Messaging Framework

Primary Tagline

"Your Space. Your Brand. Your Success."

Usage: Primary marketing, website header, signage, business cards

Secondary Taglines by Audience

AudienceTaglineUsage
General/All"Your Space. Your Brand. Your Success."Primary everywhere
Price-conscious"Premium Suites. Competitive Rates."Rate cards, comparison ads
Growth-oriented"Built for Professionals, Priced for Growth."Larger suite marketing
Quality-focused"Independence Deserves Excellence."Premium positioning
Service-focused"Where Your Business Comes First."Service differentiation

Elevator Pitches

30-Second Version:

"Luxa Salon Suites provides private, fully-equipped salon suites for independent beauty professionals in South Riding. We combine premium build quality with owner-operated service at competitive rates. If you're ready for your own space to build your brand, we're now pre-leasing."

60-Second Version:

"Luxa Salon Suites is South Riding's newest salon suite facility, offering private, turnkey workspaces for independent beauty professionals. We deliver what franchises can't - premium finishes and personalized attention at $285-$385 per week, all-inclusive. Whether you're a stylist ready to leave booth rental, an esthetician seeking privacy, or a nail tech wanting your own space, we have suites designed for you. We're owner-operated, which means you deal directly with someone who's invested in your success, not a corporate call center. Now pre-leasing for [opening date]."

Key Messages by Channel

Website:

Page/SectionPrimary Message
Homepage"Your Space. Your Brand. Your Success." - Now pre-leasing in South Riding
AboutOwner-operated facility committed to tenant success
Suites4 suite options from $285-$385/week, all-inclusive
FAQTransparent answers about leasing, costs, and what's included

Social Media:

PlatformMessage Focus
InstagramVisual quality, suite features, behind-the-scenes, tenant success
FacebookCommunity, local connection, detailed information
TikTokAuthentic content, transformation, day-in-the-life

Print/Flyer:

  • Headline: "Your Space. Your Brand. Your Success."
  • Subhead: "South Riding's newest private salon suites - Now pre-leasing"
  • Key bullets: Premium finishes, competitive rates, owner-operated service
  • CTA: "Schedule a tour" with contact info

Email:

Email TypeSubject Line StyleMessage Focus
Welcome"Welcome to Luxa - Let's get started"Thank you, next steps, tour scheduling
Nurture"What makes a great salon suite?"Educational content, soft sell
Announcement"We're opening [date] - Pre-lease now"Urgency, incentives, CTA
Tour Follow-up"Thanks for visiting Luxa"Personal, answer questions, next steps

Competitive Positioning Statements

vs. Sola Salon Studios (Chantilly):

"Like Sola, we're in the South Riding area with 24/7 access and private suites. Unlike Sola, we're owner-operated with personalized service, premium finishes, and no franchise overhead built into your rent."

vs. Phenix Salon Suites (Ashburn):

"Phenix offers great concierge service - we match that with owner-level attention. Plus, we're actually in South Riding, so your clients save the drive to Ashburn."

vs. Blue Salon Suites (Sterling):

"Blue Salon Suites has beautiful suites but at $379/week. We deliver comparable quality starting at $285/week - that's nearly $100/week in savings that goes into your business."

vs. Booth Rental:

"For similar or less than you're paying for a booth, you can have your own private suite. No salon drama, no commission splits, full independence - and you keep 100% of what you earn."


5. Marketing Asset List

Digital Assets (Pre-Opening Priority)

AssetPurposePrioritySpecs
Website/Landing PageLead capture, informationCRITICALResponsive, mobile-first
Instagram ProfilePrimary social presenceCRITICALBio, highlights, link in bio
Facebook PageSecondary social, local reachHIGHComplete business info
Google Business ProfileLocal search visibilityCRITICALPhotos, hours, categories
Email TemplatesInquiry response, nurtureHIGHMobile-responsive
Virtual Tour VideoPre-construction engagementHIGH1-2 minutes, professional
Suite Tour PhotosWebsite, social mediaHIGH10-15 images per suite type
Logo FilesAll marketing useCRITICALMultiple formats, sizes
Social Media TemplatesConsistent postingHIGHInstagram, Facebook sizes
Email SignatureProfessional communicationMEDIUMConsistent branding

Print Assets (Pre-Opening Priority)

AssetPurposePriorityQuantitySpecs
Business CardsNetworking, distributionHIGH500Standard 3.5x2", QR code
Flyers (8.5x11)Beauty supply, communityHIGH200Color, single-sided
Suite Info SheetsTour handoutsHIGH50 each type8.5x11, double-sided
Rate CardPricing transparencyHIGH1004x6 or 5x7
Tour Packet FolderProfessional presentationMEDIUM50Pocket folder with inserts
FAQ SheetAnswer common questionsMEDIUM1008.5x11, double-sided
Lease SummaryPre-signing referenceMEDIUM508.5x11, single-sided
Window ClingComing soon visibilityMEDIUM2-3Custom size for storefront

Signage (Pre-Opening)

AssetPurposePrioritySpecs
Exterior Building SignIdentity, visibilityCRITICALPer landlord specs
Entrance SignWelcome, brandingHIGHCoordinated with exterior
Suite NumberingWayfindingHIGHConsistent with brand
Directional SignsNavigationHIGHInterior wayfinding
Hours/Contact SignInformationMEDIUMDoor or window
Coming Soon BannerPre-opening visibilityHIGHTemporary, professional

Collateral (Pre-Opening)

AssetPurposePriorityContents
Tour PacketProfessional handoffHIGHInfo sheets, rate card, FAQ, application
Welcome PacketNew tenant onboardingHIGHPolicies, contacts, systems guide
Application FormTenant screeningHIGHPrint and digital versions
Lease TemplateLegal documentCRITICALAttorney-reviewed
Certificate TemplatesCommunity, recognitionLOWTenant of month, referrals

6. Content Calendar Template

Pre-Opening Content Phases

Phase 1: Soft Launch (Months 4-5 before opening)

WeekThemeContent Types
1-2Announcement"We're coming to South Riding" reveal, owner introduction
3-4Build ProgressConstruction updates, before/after walls, progress photos
5-6Suite PreviewRenderings, suite size explanations, floor plans
7-8Behind the ScenesFixture selection, finish choices, design decisions

Phase 2: Active Pre-Leasing (Months 2-3 before opening)

WeekThemeContent Types
1-2Incentives LaunchEarly bird announcement, founding member benefits
3-4Suite FeaturesLighting, storage, amenities, workstation setup
5-6Professional TipsBusiness advice, independence journey, industry insights
7-8Tour InvitationVirtual tour drop, scheduling CTA, testimonials

Phase 3: Grand Opening Prep (Month 1 before opening)

WeekThemeContent Types
1-2CountdownDays-to-opening countdown, final touches
3-4Grand Opening HypeEvent announcement, special guests, ribbon cutting

Phase 4: Grand Opening (Opening month)

WeekThemeContent Types
1LaunchGrand opening event coverage, thank yous
2-3Tenant SpotlightsFeature first tenants (with permission)
4CommunityWelcome clients, local partnerships

Weekly Posting Cadence

DayPlatformContent Type
MondayInstagramMotivational/week-start (quote, tip)
TuesdayFacebookEducational/informative (suite features, FAQ)
WednesdayInstagramBehind-the-scenes (construction, setup)
ThursdayInstagramEngagement (question, poll, story)
FridayInstagram + FBFeature (suite spotlight, tenant feature)
SaturdayInstagram StoriesCasual, weekend vibe
SundayRest or light story

Posting Frequency:

  • Instagram: 4-5 feed posts/week, daily stories
  • Facebook: 2-3 posts/week
  • TikTok: 1-2 videos/week (optional)

Content Types Mix

Content TypePercentageExamples
Build/Progress30%Construction updates, before/after, milestones
Suite Features25%Lighting, finishes, amenities, tour clips
Professional Tips20%Business advice, industry insights, how-to
Engagement15%Questions, polls, user-generated content
Promotional10%Incentives, CTAs, availability updates

Hashtag Strategy

Primary Hashtags (always use):

  • #LuxaSalonSuites
  • #South RidingSalonSuites
  • #SalonSuitesVA

Secondary Hashtags (rotate):

  • #SouthRidingVA
  • #LoudounCounty
  • #VirginiaSalonSuites
  • #IndependentStylist
  • #SalonProfessional
  • #BeautyEntrepreneur
  • #SalonBusiness
  • #HairStylistLife
  • #EstheticianLife
  • #NailTechLife
  • #BoothRentalToSuite

Location Tags:

  • South Riding, Virginia
  • Loudoun County
  • When open: Luxa Salon Suites (create location)

7. Template Specifications

Social Media Post Templates

Instagram Feed Post:

  • Size: 1080x1080 pixels (1:1) or 1080x1350 pixels (4:5)
  • Format: JPEG or PNG
  • Text: Caption below, not burned into image
  • Logo: Small watermark in corner (optional)

Instagram Story:

  • Size: 1080x1920 pixels (9:16)
  • Format: JPEG, PNG, or MP4
  • Text: Can include text overlay
  • Interactive: Use polls, questions, links (when available)

Facebook Post:

  • Size: 1200x630 pixels (1.91:1) or 1080x1080 (1:1)
  • Format: JPEG or PNG
  • Text: Include in caption, not burned into image

Email Newsletter Template

Structure:

  1. Header with logo (600px width)
  2. Hero image (600x300 pixels)
  3. Headline (H1)
  4. Body text (2-3 paragraphs)
  5. CTA button (centered)
  6. Secondary content (optional)
  7. Footer with contact info, social links, unsubscribe

Specs:

  • Width: 600 pixels max
  • Font: Web-safe or Google Fonts
  • CTA button: 44px height minimum for mobile

Flyer Template Layout

8.5x11 Single-Sided:

[TOP SECTION - 30%]
- Logo centered
- Primary tagline below logo
- "Now Pre-Leasing" banner

[MIDDLE SECTION - 45%]
- High-quality suite image or rendering
- 3-4 key benefits with icons:
  * Private, fully-equipped suites
  * Competitive rates: $285-$385/week
  * Owner-operated service
  * South Riding location

[BOTTOM SECTION - 25%]
- Call to action: "Schedule Your Tour"
- Phone number
- Email
- Website
- QR code to landing page
- Social media handles

Print Specs:

  • Bleed: 0.125" on all sides
  • Safe margin: 0.25" from trim
  • Resolution: 300 DPI
  • Color: CMYK

Business Card Layout

Front:

  • Logo (centered or left-aligned)
  • Tagline below logo

Back:

  • Name: [Owner Name]
  • Title: Owner
  • Phone: [Number]
  • Email: [Email]
  • Website: trivalsalonsuites.com
  • QR code (to landing page)
  • Address: [Property Address], South Riding, VA

Specs:

  • Size: 3.5" x 2"
  • Bleed: 0.125"
  • Resolution: 300 DPI
  • Paper: 16pt matte or soft-touch

8. Brand Application Examples

Website Homepage Structure

[NAVIGATION]
Home | Suites | About | Tour | Contact

[HERO SECTION]
"Your Space. Your Brand. Your Success."
"South Riding's newest private salon suites - Now pre-leasing"
[Schedule a Tour Button]

[SUITE PREVIEW]
4 suite options starting at $285/week
[Suite type cards with images]

[WHY TRIVAL]
- Premium Finishes
- Owner-Operated Service
- Competitive Rates
- South Riding Location

[TESTIMONIALS]
(After opening - tenant quotes)

[CTA SECTION]
"Ready to see your new space?"
[Schedule a Tour Button]

[FOOTER]
Contact info | Social links | Address | Hours

Tour Packet Contents

  1. Folder Cover: Logo, tagline, contact info
  2. Suite Info Sheets: One per suite type (4 total)
  3. Rate Card: All pricing clearly displayed
  4. FAQ Sheet: Top 10-15 questions answered
  5. Application Form: Paper version for reference
  6. Business Card: Personal follow-up contact

Brand Identity Guidelines Complete Phase 13: Marketing & Pre-Leasing - Task 2 Complete

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