Brand Identity Guidelines
Logo usage, color palette, typography, and brand voice standards.
1. Brand Foundation
Mission Statement
To empower independent beauty professionals in South Riding with premium private workspaces, personalized service, and competitive value that fuels their business success.
Vision Statement
To become South Riding's most trusted salon suite community where independent beauty professionals thrive, build their brands, and achieve their entrepreneurial dreams.
Brand Essence
Quality-Value Leader - Delivering premium quality and personalized service at competitive market rates.
Brand Personality Traits
| Trait | Expression | Avoid |
|---|---|---|
| Professional | Polished, credible, business-minded | Stuffy, corporate, impersonal |
| Approachable | Friendly, welcoming, accessible | Overly casual, unprofessional |
| Supportive | Helpful, responsive, invested in tenant success | Pushy, overbearing |
| Quality-Focused | Premium, well-crafted, attention to detail | Pretentious, exclusionary |
| Local/Community | Neighborhood-oriented, connected, personal | Generic, franchise-like |
Brand Values
- Independence - We believe beauty professionals deserve autonomy and control
- Quality - We invest in premium finishes and amenities that reflect well on our tenants
- Fairness - We offer transparent, competitive pricing without hidden costs
- Service - We provide responsive, personal attention because we're owner-operated
- Community - We foster professional connections among our tenants
2. Voice and Tone Guidelines
Brand Voice
Overall: Confident, warm, and professional. Speaks as a knowledgeable partner, not a corporate landlord.
| Dimension | Description | Example |
|---|---|---|
| Authority | Knowledgeable but not condescending | "We designed our suites with the professional in mind" |
| Warmth | Friendly and personal | "We're here to help you succeed" |
| Directness | Clear and honest | "Our rates are $285-$385/week, all-inclusive" |
| Enthusiasm | Genuine excitement | "We can't wait to welcome you to Luxa" |
Tone by Context
| Context | Tone | Example |
|---|---|---|
| Website/Landing Page | Professional, informative, welcoming | "Discover your new professional home" |
| Social Media | Friendly, engaging, authentic | "Sneak peek of our new suites coming together!" |
| Email Marketing | Personal, helpful, clear | "Hi [Name], thanks for your interest in Luxa..." |
| Tour/In-Person | Warm, consultative, attentive | "What matters most to you in a workspace?" |
| Lease Communications | Professional, clear, fair | "Here's what's included in your weekly rate..." |
Writing Guidelines
Do:
- Use "you" and "your" to speak directly to the reader
- Lead with benefits, not features
- Be specific about what makes Luxa different
- Use active voice
- Keep sentences concise
Don't:
- Use jargon or industry-speak that tenants won't understand
- Make claims you can't back up
- Sound like a franchise (avoid corporate-speak)
- Use ALL CAPS or excessive exclamation points
- Be vague about pricing or terms
Name Usage
| Usage | Correct | Incorrect |
|---|---|---|
| Full name | Luxa Salon Suites | Luxa salon suites, TRIVAL |
| Short form | Luxa | TSS, T.S.S., "The Luxa" |
| Possessive | Luxa's | Luxa's' |
| In sentence | "at Luxa Salon Suites" | "at the Luxa Salon Suites" |
3. Visual Identity Specifications
Logo Requirements
Note: These are specifications for owner/designer to create the logo.
Style Direction:
- Modern and clean, not overly decorative
- Professional enough for business documents, approachable for social media
- Works well at small sizes (social media avatars) and large (signage)
- Reflects quality without being pretentious
Logo Components:
| Component | Specification |
|---|---|
| Wordmark | "Luxa Salon Suites" or "Luxa" + "Salon Suites" stacked |
| Icon/Symbol | Optional - consider abstract mark or stylized initial |
| Lockup | Horizontal and vertical versions needed |
| Minimum size | Legible at 1 inch width |
Design Direction:
- Avoid cliches (scissors, hair dryers, salon chairs)
- Consider geometric or abstract marks
- Balance modern aesthetics with warmth
- Test against competitors' logos for differentiation
Deliverables from Designer:
- Primary logo (full color)
- Secondary logo (reversed/white)
- Icon-only version (for social avatars)
- Black and white versions
- File formats: AI, EPS, PNG, JPG
- Brand usage guide
Color Palette Recommendations
Note: Final colors to be confirmed with designer. These are recommendations based on positioning.
Primary Colors:
| Color | Role | Suggested Direction | Rationale |
|---|---|---|---|
| Primary | Main brand color | Deep teal or sophisticated navy | Conveys quality, trust, professionalism |
| Secondary | Supporting color | Warm gold or bronze accent | Adds warmth, premium feel |
| Neutral | Backgrounds, text | Charcoal gray (#333) | Clean, professional, readable |
Accent Colors:
| Color | Role | Suggested Direction |
|---|---|---|
| Highlight | CTAs, attention | Soft coral or muted rose |
| Light | Backgrounds | Off-white or light warm gray |
Color Application:
- Primary color: Logo, headers, key visual elements
- Secondary color: Accents, icons, highlights
- Neutral: Body text, backgrounds
- Highlight: Call-to-action buttons, important links
Avoid:
- Neon or overly bright colors (not premium)
- All-pink palettes (limits appeal)
- Black-heavy palettes (too stark)
- Colors too similar to Sola (teal/orange) or JC (blue)
Typography Hierarchy
Note: Specific fonts to be selected by designer. These are style recommendations.
Heading Font (Primary):
| Characteristic | Direction |
|---|---|
| Style | Modern sans-serif or sophisticated serif |
| Weight | Bold or semibold for impact |
| Feel | Clean, professional, confident |
| Examples | Montserrat, Playfair Display, Lato Bold |
Body Font (Secondary):
| Characteristic | Direction |
|---|---|
| Style | Clean sans-serif for readability |
| Weight | Regular and medium weights |
| Feel | Approachable, easy to read |
| Examples | Open Sans, Nunito, Source Sans Pro |
Typography Application:
| Use | Font | Size Guidance |
|---|---|---|
| H1 Headlines | Heading font, bold | 24-48pt |
| H2 Subheads | Heading font, semibold | 18-24pt |
| Body text | Body font, regular | 14-16pt |
| Captions | Body font, light | 12-14pt |
| CTAs/Buttons | Body font, semibold | 14-16pt |
Web/Digital:
- Use Google Fonts for web compatibility
- Ensure fonts are licensed for commercial use
- Test readability on mobile devices
Photography Style
Overall Direction: Authentic, professional, diverse, aspirational but achievable.
Subject Matter:
| Category | What to Show | What to Avoid |
|---|---|---|
| Suites | Clean, well-lit spaces; organized stations; natural light | Cluttered, messy; extreme angles; fisheye distortion |
| Professionals | Real beauty professionals at work; confident poses; diverse representation | Overly posed; model-perfect only; single demographic |
| Clients | Genuine interactions; comfortable clients; service in progress | Stock-looking; uncomfortable expressions |
| Facility | Common areas; amenities; exterior; South Riding neighborhood | Empty, sterile spaces; construction mess |
Mood/Aesthetic:
- Bright and airy with natural light preferred
- Warm color temperature (not cold/clinical)
- Clean backgrounds, minimal clutter
- Authentic moments over staged photos
- Diversity in age, ethnicity, style, specialty
Technical Specifications:
- Minimum resolution: 2000px on longest side
- Format: High-quality JPEG or PNG
- Aspect ratios: 1:1 (Instagram), 4:5 (Instagram portrait), 16:9 (website headers)
- Consistent editing style (develop preset)
Photography Dos:
- Capture real tenants with permission
- Show the quality of finishes and lighting
- Include before/after suite transformations
- Feature happy clients (with releases)
- Show the local South Riding community
Photography Don'ts:
- Use obvious stock photos
- Over-filter or heavily edit
- Show competitors' logos or branding
- Include identifiable clients without consent
- Show incomplete or damaged spaces
4. Messaging Framework
Primary Tagline
"Your Space. Your Brand. Your Success."
Usage: Primary marketing, website header, signage, business cards
Secondary Taglines by Audience
| Audience | Tagline | Usage |
|---|---|---|
| General/All | "Your Space. Your Brand. Your Success." | Primary everywhere |
| Price-conscious | "Premium Suites. Competitive Rates." | Rate cards, comparison ads |
| Growth-oriented | "Built for Professionals, Priced for Growth." | Larger suite marketing |
| Quality-focused | "Independence Deserves Excellence." | Premium positioning |
| Service-focused | "Where Your Business Comes First." | Service differentiation |
Elevator Pitches
30-Second Version:
"Luxa Salon Suites provides private, fully-equipped salon suites for independent beauty professionals in South Riding. We combine premium build quality with owner-operated service at competitive rates. If you're ready for your own space to build your brand, we're now pre-leasing."
60-Second Version:
"Luxa Salon Suites is South Riding's newest salon suite facility, offering private, turnkey workspaces for independent beauty professionals. We deliver what franchises can't - premium finishes and personalized attention at $285-$385 per week, all-inclusive. Whether you're a stylist ready to leave booth rental, an esthetician seeking privacy, or a nail tech wanting your own space, we have suites designed for you. We're owner-operated, which means you deal directly with someone who's invested in your success, not a corporate call center. Now pre-leasing for [opening date]."
Key Messages by Channel
Website:
| Page/Section | Primary Message |
|---|---|
| Homepage | "Your Space. Your Brand. Your Success." - Now pre-leasing in South Riding |
| About | Owner-operated facility committed to tenant success |
| Suites | 4 suite options from $285-$385/week, all-inclusive |
| FAQ | Transparent answers about leasing, costs, and what's included |
Social Media:
| Platform | Message Focus |
|---|---|
| Visual quality, suite features, behind-the-scenes, tenant success | |
| Community, local connection, detailed information | |
| TikTok | Authentic content, transformation, day-in-the-life |
Print/Flyer:
- Headline: "Your Space. Your Brand. Your Success."
- Subhead: "South Riding's newest private salon suites - Now pre-leasing"
- Key bullets: Premium finishes, competitive rates, owner-operated service
- CTA: "Schedule a tour" with contact info
Email:
| Email Type | Subject Line Style | Message Focus |
|---|---|---|
| Welcome | "Welcome to Luxa - Let's get started" | Thank you, next steps, tour scheduling |
| Nurture | "What makes a great salon suite?" | Educational content, soft sell |
| Announcement | "We're opening [date] - Pre-lease now" | Urgency, incentives, CTA |
| Tour Follow-up | "Thanks for visiting Luxa" | Personal, answer questions, next steps |
Competitive Positioning Statements
vs. Sola Salon Studios (Chantilly):
"Like Sola, we're in the South Riding area with 24/7 access and private suites. Unlike Sola, we're owner-operated with personalized service, premium finishes, and no franchise overhead built into your rent."
vs. Phenix Salon Suites (Ashburn):
"Phenix offers great concierge service - we match that with owner-level attention. Plus, we're actually in South Riding, so your clients save the drive to Ashburn."
vs. Blue Salon Suites (Sterling):
"Blue Salon Suites has beautiful suites but at $379/week. We deliver comparable quality starting at $285/week - that's nearly $100/week in savings that goes into your business."
vs. Booth Rental:
"For similar or less than you're paying for a booth, you can have your own private suite. No salon drama, no commission splits, full independence - and you keep 100% of what you earn."
5. Marketing Asset List
Digital Assets (Pre-Opening Priority)
| Asset | Purpose | Priority | Specs |
|---|---|---|---|
| Website/Landing Page | Lead capture, information | CRITICAL | Responsive, mobile-first |
| Instagram Profile | Primary social presence | CRITICAL | Bio, highlights, link in bio |
| Facebook Page | Secondary social, local reach | HIGH | Complete business info |
| Google Business Profile | Local search visibility | CRITICAL | Photos, hours, categories |
| Email Templates | Inquiry response, nurture | HIGH | Mobile-responsive |
| Virtual Tour Video | Pre-construction engagement | HIGH | 1-2 minutes, professional |
| Suite Tour Photos | Website, social media | HIGH | 10-15 images per suite type |
| Logo Files | All marketing use | CRITICAL | Multiple formats, sizes |
| Social Media Templates | Consistent posting | HIGH | Instagram, Facebook sizes |
| Email Signature | Professional communication | MEDIUM | Consistent branding |
Print Assets (Pre-Opening Priority)
| Asset | Purpose | Priority | Quantity | Specs |
|---|---|---|---|---|
| Business Cards | Networking, distribution | HIGH | 500 | Standard 3.5x2", QR code |
| Flyers (8.5x11) | Beauty supply, community | HIGH | 200 | Color, single-sided |
| Suite Info Sheets | Tour handouts | HIGH | 50 each type | 8.5x11, double-sided |
| Rate Card | Pricing transparency | HIGH | 100 | 4x6 or 5x7 |
| Tour Packet Folder | Professional presentation | MEDIUM | 50 | Pocket folder with inserts |
| FAQ Sheet | Answer common questions | MEDIUM | 100 | 8.5x11, double-sided |
| Lease Summary | Pre-signing reference | MEDIUM | 50 | 8.5x11, single-sided |
| Window Cling | Coming soon visibility | MEDIUM | 2-3 | Custom size for storefront |
Signage (Pre-Opening)
| Asset | Purpose | Priority | Specs |
|---|---|---|---|
| Exterior Building Sign | Identity, visibility | CRITICAL | Per landlord specs |
| Entrance Sign | Welcome, branding | HIGH | Coordinated with exterior |
| Suite Numbering | Wayfinding | HIGH | Consistent with brand |
| Directional Signs | Navigation | HIGH | Interior wayfinding |
| Hours/Contact Sign | Information | MEDIUM | Door or window |
| Coming Soon Banner | Pre-opening visibility | HIGH | Temporary, professional |
Collateral (Pre-Opening)
| Asset | Purpose | Priority | Contents |
|---|---|---|---|
| Tour Packet | Professional handoff | HIGH | Info sheets, rate card, FAQ, application |
| Welcome Packet | New tenant onboarding | HIGH | Policies, contacts, systems guide |
| Application Form | Tenant screening | HIGH | Print and digital versions |
| Lease Template | Legal document | CRITICAL | Attorney-reviewed |
| Certificate Templates | Community, recognition | LOW | Tenant of month, referrals |
6. Content Calendar Template
Pre-Opening Content Phases
Phase 1: Soft Launch (Months 4-5 before opening)
| Week | Theme | Content Types |
|---|---|---|
| 1-2 | Announcement | "We're coming to South Riding" reveal, owner introduction |
| 3-4 | Build Progress | Construction updates, before/after walls, progress photos |
| 5-6 | Suite Preview | Renderings, suite size explanations, floor plans |
| 7-8 | Behind the Scenes | Fixture selection, finish choices, design decisions |
Phase 2: Active Pre-Leasing (Months 2-3 before opening)
| Week | Theme | Content Types |
|---|---|---|
| 1-2 | Incentives Launch | Early bird announcement, founding member benefits |
| 3-4 | Suite Features | Lighting, storage, amenities, workstation setup |
| 5-6 | Professional Tips | Business advice, independence journey, industry insights |
| 7-8 | Tour Invitation | Virtual tour drop, scheduling CTA, testimonials |
Phase 3: Grand Opening Prep (Month 1 before opening)
| Week | Theme | Content Types |
|---|---|---|
| 1-2 | Countdown | Days-to-opening countdown, final touches |
| 3-4 | Grand Opening Hype | Event announcement, special guests, ribbon cutting |
Phase 4: Grand Opening (Opening month)
| Week | Theme | Content Types |
|---|---|---|
| 1 | Launch | Grand opening event coverage, thank yous |
| 2-3 | Tenant Spotlights | Feature first tenants (with permission) |
| 4 | Community | Welcome clients, local partnerships |
Weekly Posting Cadence
| Day | Platform | Content Type |
|---|---|---|
| Monday | Motivational/week-start (quote, tip) | |
| Tuesday | Educational/informative (suite features, FAQ) | |
| Wednesday | Behind-the-scenes (construction, setup) | |
| Thursday | Engagement (question, poll, story) | |
| Friday | Instagram + FB | Feature (suite spotlight, tenant feature) |
| Saturday | Instagram Stories | Casual, weekend vibe |
| Sunday | Rest or light story |
Posting Frequency:
- Instagram: 4-5 feed posts/week, daily stories
- Facebook: 2-3 posts/week
- TikTok: 1-2 videos/week (optional)
Content Types Mix
| Content Type | Percentage | Examples |
|---|---|---|
| Build/Progress | 30% | Construction updates, before/after, milestones |
| Suite Features | 25% | Lighting, finishes, amenities, tour clips |
| Professional Tips | 20% | Business advice, industry insights, how-to |
| Engagement | 15% | Questions, polls, user-generated content |
| Promotional | 10% | Incentives, CTAs, availability updates |
Hashtag Strategy
Primary Hashtags (always use):
- #LuxaSalonSuites
- #South RidingSalonSuites
- #SalonSuitesVA
Secondary Hashtags (rotate):
- #SouthRidingVA
- #LoudounCounty
- #VirginiaSalonSuites
- #IndependentStylist
- #SalonProfessional
- #BeautyEntrepreneur
- #SalonBusiness
- #HairStylistLife
- #EstheticianLife
- #NailTechLife
- #BoothRentalToSuite
Location Tags:
- South Riding, Virginia
- Loudoun County
- When open: Luxa Salon Suites (create location)
7. Template Specifications
Social Media Post Templates
Instagram Feed Post:
- Size: 1080x1080 pixels (1:1) or 1080x1350 pixels (4:5)
- Format: JPEG or PNG
- Text: Caption below, not burned into image
- Logo: Small watermark in corner (optional)
Instagram Story:
- Size: 1080x1920 pixels (9:16)
- Format: JPEG, PNG, or MP4
- Text: Can include text overlay
- Interactive: Use polls, questions, links (when available)
Facebook Post:
- Size: 1200x630 pixels (1.91:1) or 1080x1080 (1:1)
- Format: JPEG or PNG
- Text: Include in caption, not burned into image
Email Newsletter Template
Structure:
- Header with logo (600px width)
- Hero image (600x300 pixels)
- Headline (H1)
- Body text (2-3 paragraphs)
- CTA button (centered)
- Secondary content (optional)
- Footer with contact info, social links, unsubscribe
Specs:
- Width: 600 pixels max
- Font: Web-safe or Google Fonts
- CTA button: 44px height minimum for mobile
Flyer Template Layout
8.5x11 Single-Sided:
[TOP SECTION - 30%]
- Logo centered
- Primary tagline below logo
- "Now Pre-Leasing" banner
[MIDDLE SECTION - 45%]
- High-quality suite image or rendering
- 3-4 key benefits with icons:
* Private, fully-equipped suites
* Competitive rates: $285-$385/week
* Owner-operated service
* South Riding location
[BOTTOM SECTION - 25%]
- Call to action: "Schedule Your Tour"
- Phone number
- Email
- Website
- QR code to landing page
- Social media handles
Print Specs:
- Bleed: 0.125" on all sides
- Safe margin: 0.25" from trim
- Resolution: 300 DPI
- Color: CMYK
Business Card Layout
Front:
- Logo (centered or left-aligned)
- Tagline below logo
Back:
- Name: [Owner Name]
- Title: Owner
- Phone: [Number]
- Email: [Email]
- Website: trivalsalonsuites.com
- QR code (to landing page)
- Address: [Property Address], South Riding, VA
Specs:
- Size: 3.5" x 2"
- Bleed: 0.125"
- Resolution: 300 DPI
- Paper: 16pt matte or soft-touch
8. Brand Application Examples
Website Homepage Structure
[NAVIGATION]
Home | Suites | About | Tour | Contact
[HERO SECTION]
"Your Space. Your Brand. Your Success."
"South Riding's newest private salon suites - Now pre-leasing"
[Schedule a Tour Button]
[SUITE PREVIEW]
4 suite options starting at $285/week
[Suite type cards with images]
[WHY TRIVAL]
- Premium Finishes
- Owner-Operated Service
- Competitive Rates
- South Riding Location
[TESTIMONIALS]
(After opening - tenant quotes)
[CTA SECTION]
"Ready to see your new space?"
[Schedule a Tour Button]
[FOOTER]
Contact info | Social links | Address | Hours
Tour Packet Contents
- Folder Cover: Logo, tagline, contact info
- Suite Info Sheets: One per suite type (4 total)
- Rate Card: All pricing clearly displayed
- FAQ Sheet: Top 10-15 questions answered
- Application Form: Paper version for reference
- Business Card: Personal follow-up contact
Brand Identity Guidelines Complete Phase 13: Marketing & Pre-Leasing - Task 2 Complete
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