Management Economics
Owner compensation, management structure costs, and staffing economics.
1. Overview
Management Options
| Scenario | Description | Owner Time | Target Phase |
|---|---|---|---|
| Owner-Operated | Owner handles all management duties | 15-20 hrs/week | Years 1-3 |
| Part-Time Manager | Hired manager + owner oversight | 5 hrs/week | Year 2+ |
| Full-Time Manager | Professional management, owner passive | 2-4 hrs/month | Year 3+ |
Financial Context (From Prior Analysis)
| Metric | Value | Source |
|---|---|---|
| Base Case Gross Profit (Year 2) | $56,812/year | facility-pl.md |
| Debt Service ($228K loan) | $36,984/year | debt-service.md |
| Capital Reserve | $12,000/year | capital-reserve.md |
| Cash Available for Mgmt/Owner | $7,828/year | Gross Profit - DS - Reserve |
Key Finding: At 85% occupancy with recommended debt service and reserves, only ~$8,000/year remains for management costs and owner compensation.
2. Scenario 1: Owner-Operated (Years 1-3)
Time Commitment
Ramp-Up Phase (Months 1-9):
| Activity | Hours/Week | Notes |
|---|---|---|
| Tenant recruitment/showings | 5-8 | Declines as vacancy fills |
| Lease administration | 3-4 | Move-ins, paperwork |
| Facility oversight | 3-4 | Cleaning checks, maintenance coordination |
| Tenant relations | 2-3 | Issues, requests, community building |
| Bookkeeping/admin | 2-3 | Invoicing, payments, records |
| Total | 15-22 hrs/week |
Stabilized Phase (Month 10+):
| Activity | Hours/Week | Notes |
|---|---|---|
| Tenant recruitment/showings | 1-2 | Vacancy turnover only |
| Lease administration | 1-2 | Renewals, occasional move-in |
| Facility oversight | 2-3 | Routine checks |
| Tenant relations | 2-3 | Relationship maintenance |
| Bookkeeping/admin | 2-3 | Monthly tasks |
| Total | 8-13 hrs/week | Average ~10 hrs/week |
Financial Model - Owner-Operated
Year 1:
| Line Item | Monthly | Annual |
|---|---|---|
| Gross Profit | $675 | $8,105 |
| Debt Service ($228K) | ($3,082) | ($36,984) |
| Capital Reserve | ($250) | ($3,000) |
| Cash Flow | ($2,657) | ($31,879) |
| Owner Draw | $0 | $0 |
Year 1 cash deficit must be covered by working capital reserve. No owner draw possible.
Year 2:
| Line Item | Monthly | Annual |
|---|---|---|
| Gross Profit | $4,734 | $56,812 |
| Debt Service | ($3,082) | ($36,984) |
| Capital Reserve | ($1,000) | ($12,000) |
| Cash Available | $652 | $7,828 |
| Owner Draw | $652 | $7,828 |
Year 3:
| Line Item | Monthly | Annual |
|---|---|---|
| Gross Profit | $4,873 | $58,476 |
| Debt Service | ($3,082) | ($36,984) |
| Capital Reserve | ($1,000) | ($12,000) |
| Cash Available | $791 | $9,492 |
| Owner Draw | $791 | $9,492 |
Owner Effective Hourly Rate
| Year | Annual Draw | Hours/Year | Effective Rate |
|---|---|---|---|
| Year 1 | $0 | 900 (18 hr/wk x 50 wks) | $0.00/hr |
| Year 2 | $7,828 | 500 (10 hr/wk x 50 wks) | $15.66/hr |
| Year 3 | $9,492 | 500 | $18.98/hr |
Assessment: Low effective rate reflects:
- Debt service burden (~65% of gross profit)
- Capital reserve requirements
- Business building phase - equity value not captured in hourly rate
Benefits of Owner-Operated Model
| Benefit | Impact |
|---|---|
| Maximum cash retention | No management salary expense |
| Quality control | Direct oversight of facility/tenant experience |
| Relationship building | Owner-tenant relationships drive retention |
| Flexibility | Respond quickly to issues |
| Learning curve | Deep operational knowledge for future decisions |
Risks of Owner-Operated Model
| Risk | Mitigation |
|---|---|
| Burnout | Time-bound (3-year commitment) |
| Opportunity cost | Owner's time has alternative value |
| Single point of failure | No coverage for illness/vacation |
| Scaling limitation | Cannot grow without management |
3. Scenario 2: Part-Time Manager (Year 2+)
Position Structure
Part-Time Facility Manager:
- Hours: 20 hours/week
- Hourly rate: $18-22/hour
- Responsibilities: Day-to-day operations, tenant communication, showings
- Owner role: Strategic decisions, financial management, 5 hrs/week oversight
Cost Structure
| Component | Low | Mid | High |
|---|---|---|---|
| Hourly rate | $18 | $20 | $22 |
| Hours/week | 20 | 20 | 20 |
| Weekly cost | $360 | $400 | $440 |
| Annual cost | $18,720 | $20,800 | $22,880 |
| Payroll taxes (7.65%) | $1,432 | $1,591 | $1,750 |
| Workers comp (~2%) | $374 | $416 | $458 |
| Total Annual | $20,526 | $22,807 | $25,088 |
Using mid-range: $22,807/year ($1,901/month)
Financial Model - Part-Time Manager
Year 2 with Part-Time Manager:
| Line Item | Monthly | Annual |
|---|---|---|
| Gross Profit | $4,734 | $56,812 |
| Debt Service | ($3,082) | ($36,984) |
| Capital Reserve | ($1,000) | ($12,000) |
| Manager Cost | ($1,901) | ($22,807) |
| Cash Available | ($1,249) | ($14,979) |
| Owner Draw | $0 | $0 |
Finding: Part-time manager is NOT viable at 85% occupancy in Year 2. Creates $15K annual deficit.
Break-Even Occupancy with Part-Time Manager
Additional revenue needed: $22,807/year = $1,901/month Revenue per occupied suite: $1,258/month Additional suites needed: 1.5 suites Current occupied at 85%: 15.3 suites Required occupancy: (15.3 + 1.5) / 18 = 93.3%
Year 3+ Viability
| Occupancy | Gross Profit | After DS + Reserve | After Manager | Owner Draw |
|---|---|---|---|---|
| 85% | $58,476 | $9,492 | ($13,315) | $0 |
| 90% | $67,092 | $18,108 | ($4,699) | $0 |
| 93% | $72,300 | $23,316 | $509 | $509 |
| 95% | $76,428 | $27,444 | $4,637 | $4,637 |
Finding: Part-time manager becomes viable only at 93%+ occupancy.
Decision Framework - Part-Time Manager
| Factor | Threshold | Rationale |
|---|---|---|
| Minimum occupancy | 93% | Manager cost covered |
| Owner time value | >$45/hr | Manager at $20/hr = savings |
| Vacancy fill challenge | High turnover | Dedicated leasing helps |
| Owner burnout risk | Elevated | Justify expense for sustainability |
| Multi-location ambition | Yes | Foundation for scaling |
4. Scenario 3: Full-Time Manager (Year 3+)
Position Structure
Full-Time Facility Manager:
- Hours: 40 hours/week
- Salary: $45,000-$55,000 base
- Responsibilities: Full operations, leasing, tenant management, basic bookkeeping
- Owner role: Monthly review, strategic decisions only (2-4 hrs/month)
Cost Structure
| Component | Low | Mid | High |
|---|---|---|---|
| Base salary | $45,000 | $50,000 | $55,000 |
| Payroll taxes (7.65%) | $3,443 | $3,825 | $4,208 |
| Workers comp (~2%) | $900 | $1,000 | $1,100 |
| Health insurance (50% contrib) | $4,000 | $4,500 | $5,000 |
| Total Annual | $53,343 | $59,325 | $65,308 |
Using mid-range: $59,325/year ($4,944/month)
Financial Model - Full-Time Manager
Year 3 with Full-Time Manager:
| Line Item | Monthly | Annual |
|---|---|---|
| Gross Profit | $4,873 | $58,476 |
| Debt Service | ($3,082) | ($36,984) |
| Capital Reserve | ($1,000) | ($12,000) |
| Manager Cost | ($4,944) | ($59,325) |
| Cash Available | ($5,153) | ($49,833) |
| Owner Draw | $0 | $0 |
Finding: Full-time manager is NOT viable with current facility economics. Creates $50K annual deficit.
Break-Even Analysis - Full-Time Manager
Additional revenue needed: $59,325/year beyond owner-operated model Current gross profit at 85%: $58,476 Required gross profit: ~$118,000/year Implied revenue (at 24% margin): ~$492,000/year Current revenue at 85%: $235,684
Gap: $256,000 in additional revenue = 110% revenue increase
Viability Scenarios
| Scenario | How Achieved | Gross Profit | After All Costs |
|---|---|---|---|
| Single facility 100% | Impossible (max 18) | $73,008 | ($35,301) |
| 90% occ + 10% rate increase | $73,800 | ($34,509) | ($34,509) |
| Two facilities at 85% | 36 suites | ~$117,624 | $9,315 |
Finding: Full-time manager requires multi-location scale (2+ facilities) to be economically viable.
5. Scenario Comparison
Side-by-Side Summary
| Metric | Owner-Operated | Part-Time Mgr | Full-Time Mgr |
|---|---|---|---|
| Annual Labor Cost | $0 | $22,807 | $59,325 |
| Owner Time (hrs/wk) | 10-15 | 5 | <1 |
| Min Occupancy for Viability | 62% | 93% | N/A (2 facilities) |
| Year 2 Owner Draw | $7,828 | $0 | N/A |
| Year 3 Owner Draw | $9,492 | $0 (unless 93%+) | N/A |
| Break-Even Impact | None | +31% occ pts | Not viable single |
Cost Comparison Visualization
Annual Management Cost by Scenario:
Owner-Operated: [ ] $0
Part-Time Mgr: [████████████████████████ ] $22,807
Full-Time Mgr: [████████████████████████████████████████████████████████████] $59,325
Available Cash (Year 2, 85% occupancy):
Gross Profit: [████████████████████████████████████████████████████████████] $56,812
After DS: [████████████████████████ ] $19,828
After Reserve: [███████░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░] $7,828
After PT Mgr: [XXXXXXXXXXXXXXXXXXXXXXXXXXXXX ] ($14,979)
After FT Mgr: [XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX] ($51,497)
Impact on Break-Even Occupancy
| Scenario | Fixed Costs | Break-Even Occ | Suites Needed |
|---|---|---|---|
| Owner-Operated | $162,768 | 67% | 12.1 |
| Part-Time Manager | $185,575 | 76% | 13.7 |
| Full-Time Manager | $222,093 | 91% | 16.4 |
Key Finding: Each management tier significantly increases break-even occupancy, reducing margin of safety.
6. Decision Framework
When to Hire Part-Time Manager
Consider when ALL of these are true:
- Occupancy sustained at 90%+ for 6+ months
- Turnover rate > 25% (heavy leasing burden)
- Owner has alternative income opportunity > $45/hr equivalent
- Owner experiencing burnout
- Planning second location within 12 months
Financial threshold: $22,807/year margin above owner-operated scenario = 93%+ occupancy
When to Hire Full-Time Manager
Consider when:
- Operating 2+ facilities
- Combined gross profit > $120,000/year
- Owner wants fully passive income
- Professional management needed for growth/complexity
Not viable for single facility at any achievable occupancy level.
Recommended Management Evolution
| Phase | Timeline | Model | Rationale |
|---|---|---|---|
| Start-Up | Months 1-18 | Owner-Operated | Cash conservation, learning, relationships |
| Stabilization | Months 18-36 | Owner-Operated | Build reserves, pay down debt |
| Growth Prep | Year 3-4 | Part-Time Manager | If 90%+ sustained and expansion planned |
| Multi-Location | Year 4+ | Full-Time Manager | When operating 2+ facilities |
7. Owner Compensation Analysis
Total Owner Return (Not Just Draw)
Year 1-3 Value Creation:
| Component | Year 1 | Year 2 | Year 3 | 3-Year Total |
|---|---|---|---|---|
| Owner Draw | $0 | $7,828 | $9,492 | $17,320 |
| Debt Principal Paid | $12,512 | $13,896 | $15,434 | $41,842 |
| Reserve Fund Build | $3,000 | $9,000 | $12,000 | $24,000 |
| Total Value | $15,512 | $30,724 | $36,926 | $83,162 |
Adjusted Owner Rate:
| Year | Total Value | Hours | Value/Hour |
|---|---|---|---|
| Year 1 | $15,512 | 900 | $17.24 |
| Year 2 | $30,724 | 500 | $61.45 |
| Year 3 | $36,926 | 500 | $73.85 |
Finding: When accounting for equity building (debt paydown + reserves), owner effective rate is much higher than cash draw alone.
Comparison to Hired Manager
Owner-Operated Value: $73.85/hr (Year 3 all-in) Part-Time Manager Cost: $20/hr Savings by Self-Managing: ~$54/hr
But owner's alternative opportunity cost matters:
- If owner can earn >$54/hr elsewhere, hiring makes sense
- If owner earns <$54/hr elsewhere, self-manage is optimal
8. Sensitivity Analysis
Impact of Higher Occupancy on Management Options
| Occupancy | Owner-Operated Draw | PT Manager Viable? | Owner Draw with PT Mgr |
|---|---|---|---|
| 85% | $9,492 | No | N/A |
| 90% | $17,388 | No | ($5,419) |
| 93% | $22,776 | Marginal | $0 |
| 95% | $26,868 | Yes | $4,061 |
| 98% | $32,652 | Yes | $9,845 |
Impact of Lower Debt Service
If loan reduced from $228K to $168K:
| Scenario | Annual DS Savings | Owner Draw Impact |
|---|---|---|
| Owner-Operated | $9,732 | $9,492 + $9,732 = $19,224 |
| Part-Time Manager | $9,732 | ($13,315) + $9,732 = ($3,583) |
Finding: Even with minimal debt, part-time manager still creates deficit at 85% occupancy.
Impact of Higher Rents
If blended rate increases from $315/week to $345/week (+10%):
| Metric | Current | +10% Rents |
|---|---|---|
| Annual revenue at 85% | $235,684 | $259,252 |
| Gross profit at 85% | $56,812 | $80,380 |
| After DS + Reserve | $7,828 | $31,396 |
| After PT Manager | ($14,979) | $8,589 |
Finding: 10% rent increase makes part-time manager viable even at 85% occupancy.
9. SBA Presentation Summary
Management Structure Plan
Luxa Salon Suites Management Strategy:
Phase 1: Owner-Operated (Years 1-3)
- Owner commitment: 10-15 hours/week at stabilization
- No management salary expense
- Maximum cash retention for debt service and reserves
- Primary focus: tenant relationships, quality control, business learning
Phase 2: Assess Transition (Year 3+)
- Evaluate based on: occupancy levels, owner time value, expansion plans
- Part-time manager viable only at 93%+ sustained occupancy
- Full-time manager requires multi-location scale
Financial Summary by Scenario
| Metric | Owner-Operated | Part-Time | Full-Time |
|---|---|---|---|
| Annual Management Cost | $0 | $22,807 | $59,325 |
| Minimum Viable Occupancy | 67% | 93% | N/A |
| Year 3 Owner Cash Draw | $9,492 | $0 | N/A |
| Total Year 3 Value Creation | $36,926 | $14,119 | N/A |
Risk Mitigation
| Risk | Mitigation |
|---|---|
| Owner unavailability | Part-time backup arrangements with local property manager ($50-100/incident) |
| Burnout | Time-bound 3-year commitment with clear transition criteria |
| Quality decline | Written SOPs, tenant feedback systems, regular facility audits |
| Scaling bottleneck | Documented processes enable future delegation |
10. Key Findings & Recommendations
Critical Findings
-
Owner-operated is the only viable model for Years 1-3 given debt service obligations and capital reserve requirements.
-
Part-time manager requires 93%+ occupancy to be break-even - significantly above the 85% base case target.
-
Full-time manager is not viable for single facility at any achievable occupancy level. Requires 2+ facilities.
-
Owner effective rate is understated when only looking at cash draw. Including equity building (debt paydown + reserves), owner earns $60-75/hour equivalent in Years 2-3.
-
10% rent premium would unlock part-time manager option at 85% occupancy. Premium positioning and quality differentiation enable this.
Recommendations
| Priority | Recommendation |
|---|---|
| 1 | Commit to owner-operated model for minimum 3 years |
| 2 | Budget 10-15 hours/week owner time (declining after Year 1) |
| 3 | Document all processes for future delegation |
| 4 | Revisit management structure when sustained 90%+ occupancy |
| 5 | Plan multi-location before hiring full-time manager |
| 6 | Consider 10% rent premium positioning to enable earlier management transition |
Owner Decision Matrix
| If owner priority is... | Then... |
|---|---|
| Maximize cash flow | Stay owner-operated indefinitely |
| Build passive income | Plan 2nd facility, then hire FT manager |
| Minimize time commitment | Accept lower returns or don't pursue business |
| Balance time/money | Owner-operate 3 years, reassess based on performance |
Management Economics Analysis Complete Phase 8: Facility Financial Model - Plan 02 Task 3 Complete
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